Refund policy

Order Changes & Cancellations

You may modify or cancel your order within 10 minutes of placing it.

After that, your cake may already be in preparation and cannot be changed or canceled.

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• You must report the issue within 1 hour of delivery.
• Our support team will review your request and take appropriate action, which may include compensation, replacement, or another suitable resolution.

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